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FAQ

Can I reschedule a class?

Yes, with a 24 hour notice and a confirmed reply from us! 

  • What type of Tutors do you have?
    - Bachelor’s Degree or Higher - AHD Trained -IEP Trained - Patient, Caring, and Motivating - Flexible Schedules - Minimum of 5 years Experience - Additional Training from IntellaSport experts. - Availability 24/7
  • How long are the lessons?
    Each lesson is 45 minutes for packages, however you can purchase a lesson ala carte in which that lesson is 60 minutes.
  • What’s the process with Covid-19
    All lessons may be held virtually via our zoom meetings, which also offer great recording for easy playbacks. (A small amount of teachers are available in person)
  • Do you assist with homework?
    Yes, our tutors allow students to upload Homework/ Course Work through your Client Portal for their review at anytime.
  • What happens if I miss or class or I’m late?
    If you miss a class with no 24 hour notice, you will loose the class. If you are late, the remaining time left of the class will be completed. If the tutor is late or misses the class , the class will be made up or rescheduled.
  • Can I reschedule a class?
    Yes, with a 24 hour notice and a confirmed reply from us!
  • What if the student needs help with multiple subjects?
    We can split the class in half or alternate the days for each subject, it’s your choice .
  • What methods of payment do you accept?
    We accept, debit and credit card, zelle, PayPal and cash app
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